By selecting ACCEPT to the accompanying license agreement you are stating 
that you have read, understand and agree with the contents and terms of such 
license agreement.  This license agreement contains important information 
detailing the use of the SupportNow software and the responsibilities between 
the customer and the Seagate Software support representative(s).

Since the SupportNow software is provided free of charge and has been 
developed by third parties not under Seagate Software's control, this license 
agreement contains limits on Seagate Software's responsibilities and potential 
liability if such software, or the services provided in connection therewith, causes 
any problems with your computer system and/or environment.  You are urged to 
read and understand the license terms under which the SupportNow software is 
provided prior to using it.

This version allows only Read Only access to the customer's desktop - Full Access is
not supported.

Read Only:  Permits the support representative to only view the customer's 
desktop, no support representative interaction can take place with this setting.